Dermatology Affiliates works to provide outstanding medical, surgical and cosmetic dermatology services in Atlanta. Working together we can ensure the best possible relationship and care for you. Here is how we work to achieve that goal.
The practice of medicine has changed drastically in the past few years. Now more than ever it is important for you as a patient to understand your role in your healthcare. Electronic medical records, HIPAA privacy laws, prior authorizations for prescription drugs and a myriad of insurance plans are just a few of the changes we have seen. We provide electronic medical records for you to streamline the process. We need for you to provide all necessary paperwork and information needed. HIPAA privacy laws are in place to protect you. Please understand that in order to release any medical information we must have a signed release from you. We provide all forms needed on our website for you to access. If you need a prescription that requires a prior authorization from your insurance company please know that we will do all we can to process this in a timely manner. However, all we can do is submit the request. The insurance company must process and approve it and until that is done we cannot fill your prescriptions. The wait times vary and you as a patient should know that you may call your insurance provider at any time to check the progress. When visiting the office for an appointment help us be more efficient and meet your needs. Please tell the nurse what exacty you want to discuss with the doctor prior to seeing the doctor.We see patients who self pay as well as have insurance coverage. If insured it is important that you understand your policy and what is covered. We will file your medical visit charges to your insurance company and attempt to collect the payment. In turn we ask that you pay promptly when all insurance collections have been settled. It is vital to keep all of your information updated. From demographic or insurance changes to new medicines you are taking. We provide 24 hour access to your secure patient portal where you can update or access information as well as leave us a message. Communication is the key to a good partnership. we are here to help if you have any questions or concerns. Whether a long time patient or a new patient just starting your skincare journey we are honored to share in this partnership and look forward to providing outstanding care for many years to come.