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Patient FAQs
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What insurance do you take?
We accept most insurance brands, however we cannot guarantee that we are in-network with your particular plan even if we accept that brand of insurance. To make sure we are in-network with your plan, contact your insurance company and ask if we are an in-network provider for your plan.
Important Note: Since insurance benefits are unique to each patient’s insurance coverage, it is your responsibility to know your insurance benefits PRIOR to service being rendered. We are not responsible for unpaid amounts as a result of deductibles or denials from your insurance company. We can never guarantee insurance coverage for any service provided. You are responsible for charges denied by your insurance company.
We accept all insurance brands EXCEPT:
- Medicare Advantage
- Amerigroup
- Care Improvement Plus
- DaVita Village Health
- Integrated Health Plan
- Medicaid
- Peachcare
- Prime Health Services
- Today’s Options
- Universal
- USA MCO network
- Veterans Administration (VA)
- Wellcare
- Worker’s Comp
We are out-of-network with the following insurance companies. Please note, this is not necessarily a complete list. Please check with your insurance company.
- Georgia 1st
- Health Net
- Humana Preferred Open Access
- Medcost
- Kaiser (unless card says Multi-Choice and Multiplan)
- Wellpath
- Medicare Advantage
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What should I bring to my first visit?
Our new patient forms [LINK TO NEW PATIENT FORMS] should be filled out online or printed on white paper and filled out with BLACK ink. Also bring your driver’s license, insurance card and co-pay.
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When should I arrive for my appointment?
New patients should arrive 20 minutes before your scheduled appointment. This is so we can create a chart and have your insurance verified.
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Do I need to bring my insurance card to every visit? Why?
Yes, you need to bring your insurance card every visit. The Insurance Commissioner for the State of Georgia has asked that insurance cards be checked at each visit to protect against insurance fraud.
Your insurance company also requires us to check your card at each visit to confirm that we have the most current card and to protect against insurance fraud.
Plus, if you want to assure your insurance company pays, we need the most updated information for filing medical claims on your behalf.
If you are willing to pay out of pocket and file for your own reimbursement, you may leave your insurance card at home.
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How do I get my medical records from your office?
Fill out our medical records release form online and submit it online. Alternatively, you can print it on white paper and fill it out with BLACK ink, and then fax, mail or bring the form into the office. [LINK TO FORM]
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Can I become your patient even if I don’t have health insurance?
Yes, our new patient visit generally costs $150. If you are an established patient with a focused problem, it could be less. This fee only includes the consultation with the doctor. If you have a procedure done, there is an additional charge. Payment is expected in full at the time your services are rendered. It is helpful to let your physician know you do not have health insurance.
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Do you offer payment plans?
No, we are a small business and unable to handle the overhead of financing our services.
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Where are you located?
We have 3 convenient locations in the Atlanta area. Get directions and more information.
